Thetford Car Hire Privacy Policy

Data We Gather

We gather and manage various types of personal information, including:

2. Our Use of Your Data

Your personal information serves these key purposes:

• Service Provision (Contract Fulfillment):
  • Handling your vehicle rental bookings and agreements efficiently. Confirming your identity and checking that you meet our rental criteria. Assisting with the vehicle pick-up and drop-off procedures. Managing payment transactions along with any deposits and associated fees.
• Customer Communication (Legitimate Interest and Contractual Obligations):
  • We will send booking confirmations, updates, and essential rental details. Our team is available to address your questions and provide support. Notifications will be issued regarding any changes to our services or policies.
• Marketing Preferences and Consent Management:
  • We may send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out anytime.
• Service Enhancement for Customer Benefit:
  • Assessing website interactions to refine user experience and site performance. Gathering insights to improve our vehicle selection and service offerings.
• Regulatory Adherence (Legal Requirements):
  • Adhering to legal, regulatory, and tax obligations. Mitigating fraud risks and safeguarding service security. Addressing disputes and upholding our terms and conditions.

Information Exchange

Sharing Your Information

• Service Partners in Thetford: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are required to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection

We employ suitable technical and organizational strategies to safeguard your personal information from unauthorized access, modification, disclosure, or destruction. This encompasses encryption, access controls, secure servers, and regular security evaluations. Despite these measures, no method of internet transmission or electronic storage can guarantee absolute security.

Data Retention Policy

We keep your personal information only for the duration required to achieve the specific purposes for which it was collected, which may include fulfilling legal, accounting, or reporting obligations. The duration for which we retain different types of information depends on the nature of the data and the context in which it is processed.

Your Rights in Thetford

Your rights under UK data protection law include:

• Accessing Your Information: Obtain a copy of your personal information on file.

To exercise your rights, please reach out using the information below.

Cookies and Tracking Practices

Our website employs cookies and related technologies to improve your browsing experience, assess site traffic, and customize content. You can adjust your cookie settings directly in your browser. This allows you to control how cookies are used while visiting our site.

8. Policy Changes

We may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be posted on this page along with a new "Last Updated" date. We recommend checking this policy regularly to stay informed about how we protect your privacy.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out: